Cancellation Policy

Late Cancel/No Show:

  • There is a strict 12-hour cancellation period
  • Late cancellations and/or no shows will result in the loss of a class and a $20 fee
  • Transferring from one class to another within the same day will result in a late cancellation fee of $20 if the change was done after the 12-hour.

Class Lateness Policy

  • Clients are only permitted to enter within 10 minutes after a class starts to keep our clients safe and the flow of the class moving. If you arrive past the 10-minute grace period, your spot can be given to a waitlisted client.

Unlimited Monthly Membership:

  • Recurring Monthly Membership Fee; the selected fee will be on auto-pay.
  • A 6 month commitment is required for Unlimited Monthly Membership package.
  • All memberships are nontransferable & nonrefundable..
  • Membership change is possible with a written (email) notice for next billing cycle
  • 1 membership hold is allowed per the 6 month cycle. The hold must be a minimum and maximum of 1 month in length. Payment will not be pro-rated for any hold shorter than 1 month in length.
  • Termination: Membership can be terminated by either party with a 15 day written notice.
  • The Pilates Cave RESERVES THE RIGHT TO REFUSE SERVICE

For all Auto Pay Class Packages:

  • Recurring Monthly Membership Fee; the selected fee will be on auto-pay.
  • A 6 month commitment is required for all recurring package memberships.
  • All memberships are nontransferable & nonrefundable.
  • Membership change is possible with a written (email) notice for next billing cycle
  • 1 membership hold is allowed per the 6 month cycle. The hold must be a minimum and maximum of 1 month in length. Payment will not be pro-rated for any hold shorter than 1 month in length.
  • Termination: Membership can be terminated by either party with a 15 day written notice

Standard single session and package classes:

  • Expire 12 months (exactly 1 year) from the date of purchase.