Cancellation Policy
Late Cancel/No Show:
- There is a strict 12-hour cancellation period
- Late cancellations and/or no shows will result in the loss of a class and a $20 fee
- Transferring from one class to another within the same day will result in a late cancellation fee of $20 if the change was done after the 12-hour.
Class Lateness Policy
- Clients are only permitted to enter within 10 minutes after a class starts to keep our clients safe and the flow of the class moving. If you arrive past the 10-minute grace period, your spot can be given to a waitlisted client.
Unlimited Monthly Membership:
- Recurring Monthly Membership Fee; the selected fee will be on auto-pay.
- A 6 month commitment is required for Unlimited Monthly Membership package.
- All memberships are nontransferable & nonrefundable..
- Membership change is possible with a written (email) notice for next billing cycle
- 1 membership hold is allowed per the 6 month cycle. The hold must be a minimum and maximum of 1 month in length. Payment will not be pro-rated for any hold shorter than 1 month in length.
- Termination: Membership can be terminated by either party with a 15 day written notice.
- The Pilates Cave RESERVES THE RIGHT TO REFUSE SERVICE
For all Auto Pay Class Packages:
- Recurring Monthly Membership Fee; the selected fee will be on auto-pay.
- A 6 month commitment is required for all recurring package memberships.
- All memberships are nontransferable & nonrefundable.
- Membership change is possible with a written (email) notice for next billing cycle
- 1 membership hold is allowed per the 6 month cycle. The hold must be a minimum and maximum of 1 month in length. Payment will not be pro-rated for any hold shorter than 1 month in length.
- Termination: Membership can be terminated by either party with a 15 day written notice
Standard single session and package classes:
- Expire 12 months (exactly 1 year) from the date of purchase.