Late Cancel/No Show:

• There is a strict 12-hour cancellation period

• Late cancellations and/or no shows will result in the loss of a class and a $20 fee

• Transferring from one class to another within the same day will result in a late cancellation fee of $20 if the change was done after the 12-hour.

Class Lateness Policy

• Clients are only permitted to enter within 5 minutes after a class starts to keep our clients safe and the flow of class moving. Please arrive 10 minutes early to secure your spot. If you are not present promptly at class start time, your spot can be given to a client waiting on standby after that 5 minute period lapses. If you are denied class entry due to lateness, you may attend a later class.

 

Unlimited Monthly Membership:

• Recurring Monthly Membership Fee; the selected fee will be on auto-pay.

• A one year minimum commitment is required for Unlimited Monthly Membership package.

• All memberships are nontransferable & nonrefundable..

• Membership change is possible with a written (email) notice for next billing cycle

• Two membership holds allowed per year. The hold must be a minimum of 1 month to 3 month maximum in length. Payment will not be pro-rated for any hold shorter than 1 month in length

• Termination: Membership can be terminated by either party with a 15 day written notice.

• Early termination of the minimum 6 month commitment will result in 50% charge of each of the remaining monthly payments.

• The Pilates Cave RESERVES THE RIGHT TO REFUSE SERVICE

 

For all Auto Pay Class Packages:

• Recurring Monthly Membership Fee; the selected fee will be on auto-pay.

• A 6 month minimum commitment is required for all recurring package memberships.

• All memberships are nontransferable & nonrefundable.

• Membership change is possible with a written (email) notice for next billing cycle

• Holds: Two membership holds allowed per year. The hold must be a minimum of 1 month to 3 month maximum in length. Payment will not be pro-rated for any hold shorter than 1 month in length

• Termination:Membership can be terminated by either party with a 15 day written notice

• Early termination of the minimum 6 month commitment will result in 50% charge of each of the remaining monthly payments.

Standard single session and package classes:

• Expire 12 months (exactly 1 year) from the date of purchase.